Does your business purchase tools in isolation, or do you make a concerted effort to purchase and implement solutions based on synergy? It might sound like a load of business mumbo-jumbo, but tools that work well together make your operations more functional and streamlined. To illustrate this, we have three seemingly disparate solutions: Voice over Internet Protocol (VoIP), Endpoint Detection and Response (EDR), and Multi-Factor Authentication (MFA). While they might seem very different at first glance, the right combination of solutions can make a significant difference for your business.
VoIP and EDR: Secure Communication That Follows the Device
These days, your business phone is not a plastic box on your desk, but an app on a laptop or smartphone.
Since VoIP is software-based, it depends on the health and security of the device it lives on. EDR can protect your VoIP app. In the event a user accidentally downloads a malicious file, EDR can catch the infection before the security issue can listen to sensitive client calls or record meetings. Furthermore, since communication is encrypted and the device is monitored, your team can more confidently take calls from anywhere, whether it’s the coffee shop down the street or the privacy of your office.
In this way, security allows for greater mobility, and mobility creates more responsiveness.
MFA and VoIP: Protecting Your Reputation at the Front Door
How much damage could a hacker cause if they take over your phone system?
Imagine a cybercriminal calling your clients, spoofing your caller ID, or requesting fraudulent wire transfers, all from your business telephone system. MFA puts a stop to this with ease; it sends a push notification to the mobile phone with access to your VoIP solution to ensure even a stolen password isn’t enough to log in. Modern tech stacks will utilize single sign-on (SSO), so your employees will likely have only one MFA-protected login that works for all of your phones, emails, and files.
With a dynamic MFA solution, you can reduce password fatigue and ensure you’re keeping the keys to the kingdom right where you can see them at all times.
EDR and MFA: The Self-Healing Security Loop
When your systems can talk to each other, they can effectively stop a data breach in real time without any human intervention.
For example, if EDR detects suspicious behavior on a laptop or mobile device, it can automatically trigger an MFA prompt. If the user can’t verify their identity through MFA, the EDR can instantly lock the device and sign the user out of all company apps—including the VoIP system. This smart, self-healing network can keep your business safe even when your team has checked out for the night.
Ultimately, the biggest lesson we hope you’re learning here is that the Power Stack is not about buying more powerful software. It’s about more effectively leveraging your technology in ways where your solutions can work in tandem with one another.
Velocity Technology Partners can help you implement VoIP, MFA, and EDR so you too can drive business growth with integrated solutions designed for your success. Learn more today by calling us at (706) 296-8165.
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